In these unusual times
Everyone now understands the impacts and the effect of this current pandemic. We don’t need to restate the way it has affected us, you get it, and we are trying to keep positive and grateful for a situation that could be worse for us personally (like the Southern Hemisphere dealing with this throughout harvest, or businesses reliant on footfall and social interaction).
We are a small business, yet as a largely B2B manufacturer, we don’t know exactly how it will hit us as we don’t have a steady day to day income stream, so hard to predict. Many of our customers are feeling the immediate impact, particularly the bars and restaurants. Our thoughts & hopes are with them to weather this storm and come back blazing once we can relax the social distancing. Some of these are repurposing, like Bistro Union who will become a store selling fresh pasta and other things, and many moving to take away/delivery only, like Dvine Cellars.
We will post about any of these businesses on our instagram and hope that you can continue to support them as they switch to a model that works in this context. We hope that you can choose to shop local right now and help small business owners survive.
We will lose sales to the on trade over the next few months, and we hope that we can fill this gap with more sales direct to consumer, and be an option for Brits that are skipping the night out but still want to enjoy a nice bottle of wine at home. We will be taking great care with the handling of the wine, carefully cleaning and packaging wines to be sent. During this time, and until further notice, we offer some additional services to our customers:
FREE LOCAL DELIVERY: If you live local to the winery (SW8, SW4, SW9 & SW11) then we will offer FREE DELIVERY of orders of 3+ bottles
SATURDAY CELLAR DOOR: We will have open doors on Saturday 1-5PM this weekend so you can visit the winery and stock up direct
DOOR DROP SERVICES: If you order a delivery from us, whether local or UK wide, and if you require a drop off outside your home due to quarantine, we are happy to take specific instructions and ensure that your wine can arrive safely. Use the ‘Delivery Preferences’ section of our checkout
EXTENDED GIFT VOUCHER EXPIRATION: We are adding 6 months as standard to all current gift voucher expirations and each new voucher purchased will be valid for 18 months, until otherwise advised
We also continue to sell gift vouchers for winery tours, so please do consider these as great digital gifts that can be redeemed well into 2021.
Thanks for reading, stay strong, love to all and let’s keep the small businesses alive through this crazy.
Lynsey & Sergio xx